care & warranty

cmc-hats
morale-patch
  • KEEP YOUR GEAR IN MISSION-READY CONDITION To ensure the longevity of your laser-engraved leatherette patch and your Richardson or Otto frame, follow these care steps:

    • Spot Clean Only: Use a damp cloth with mild soap to gently wipe the patch and crown.

    • Air Dry: Never put your hat in a dryer or dishwasher; let it air dry away from direct high heat.

    • Avoid Harsh Chemicals: Do not use bleach or abrasive cleaners on the leatherette surface.

    • Patch Maintenance: Your patch is bonded for durability, but avoiding extreme soaking will preserve the engraving detail.

  • KEEP YOUR GEAR IN MISSION-READY CONDITION To ensure the longevity of your laser-engraved leatherette patch, follow these care steps:

    • Spot Clean Only: Use a damp cloth with mild soap to gently wipe the patch and crown.

    • Air Dry: Never put your hat in a dryer or dishwasher; let it air dry away from direct high heat.

    • Avoid Harsh Chemicals: Do not use bleach or abrasive cleaners on the leatherette surface.

    • Patch Maintenance: Your patch is bonded for durability, but avoiding extreme soaking will preserve the engraving detail.

  • WE STAND BEHIND OUR CRAFT EverythingKreative LLC is committed to quality. Your custom hat is covered by our Limited Lifetime Warranty.

    • What’s Covered: We warrant the bond of the patch and the integrity of the laser engraving against manufacturing defects for the life of the product.

    • The Promise: If your patch fails due to a production error, we will repair or replace the unit.

    • How to Claim: Scan the QR code below to visit our Warranty Landing Page and submit a claim.