care & warranty
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KEEP YOUR GEAR IN MISSION-READY CONDITION To ensure the longevity of your laser-engraved leatherette patch and your Richardson or Otto frame, follow these care steps:
Spot Clean Only: Use a damp cloth with mild soap to gently wipe the patch and crown.
Air Dry: Never put your hat in a dryer or dishwasher; let it air dry away from direct high heat.
Avoid Harsh Chemicals: Do not use bleach or abrasive cleaners on the leatherette surface.
Patch Maintenance: Your patch is bonded for durability, but avoiding extreme soaking will preserve the engraving detail.
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KEEP YOUR GEAR IN MISSION-READY CONDITION To ensure the longevity of your laser-engraved leatherette patch, follow these care steps:
Spot Clean Only: Use a damp cloth with mild soap to gently wipe the patch and crown.
Air Dry: Never put your hat in a dryer or dishwasher; let it air dry away from direct high heat.
Avoid Harsh Chemicals: Do not use bleach or abrasive cleaners on the leatherette surface.
Patch Maintenance: Your patch is bonded for durability, but avoiding extreme soaking will preserve the engraving detail.
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WE STAND BEHIND OUR CRAFT EverythingKreative LLC is committed to quality. Your custom hat is covered by our Limited Lifetime Warranty.
What’s Covered: We warrant the bond of the patch and the integrity of the laser engraving against manufacturing defects for the life of the product.
The Promise: If your patch fails due to a production error, we will repair or replace the unit.
How to Claim: Scan the QR code below to visit our Warranty Landing Page and submit a claim.